macOS High Sierra 10.13 Upgrade is Approved for UNCG Mac Users
Posted on September 13, 2017, Information Technology Services (ITS), in collaboration with the MAC Advisory Committee, announced that we were evaluating macOS High Sierra 10.13 for on-campus use. This includes testing its compatibility with enterprise applications and UNCG standard hardware and network configurations.

The evaluation process has been completed, and ITS has concluded that there are no major problems anticipated for clients who decide to upgrade. Only minor issues were encountered, which should only affect a small segment of Mac users.  Some users may need to update their wireless profiles by creating new ones using cloudpath at https://cloudpath.uncg.edu.  Before proceeding, as with any major upgrade, it is highly recommended that you have a current backup of your data 

Updates on the use of macOS High Sierra at UNCG, including known issues, will be posted on the MAC Support Hub website as they become available. If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

macOS High Sierra

Apple has announced that it will officially release macOS High Sierra, 10.13, on September 25, 2017.  Information Technology Services, in collaboration with the Mac Advisory Committee, is currently evaluating High Sierra for on-campus use. This includes testing its compatibility with enterprise applications and UNCG standard hardware and network configurations.

All Mac users are advised to wait a minimum of 30 days before updating to macOS High Sierra, to allow time for the evaluation to be complete. Updating earlier may result in complications and affect the level of support that can be provided by ITS and distributed technical staff.

At this time all Mac systems should be running the latest version of Sierra, currently 10.12.6.  To check the version of macOS on your system go to the Apple menu and select About This Mac.  If the system is not running 10.12.6, please go to the App Store and update your system.  Having your system up to date will help when it is time for the upgrade to macOS High Sierra. Please visit Apple’s website for hardware requirements necessary to support Sierra and High Sierra.

You can continue to find new information about macOS High Sierra, and other Mac related information here on The Mac Support Hub.  Updates will be posted as information becomes available.


If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

With any Macbook, Macbook Pro or Macbook Air you connect to various wireless networks. These networks are added to a list of Preferred Networks in your computer Network settings.

The order in which the networks appear in this list determines their priority (which network will be connected to first). For the best performance and security while working on UNCG campus you should have the UNCG-GCN-FacStaff wireless network installed and set as a high priority network.

Follow the steps below to set WiFi network priority. (Note: These instructions apply to university-owned Macbooks that connect to the General Computing Network (GCN) domain.)

  1. First, go to System Preferences
  2. Then choose Network
  3. Make sure WiFi is the selected option and then click Advanced near the bottom right corner of that window
  4. Drag the UNCG-GCN-FacStaff wireless network name* above any other network in your list. If you have eduroam listed in your Preferred Networks list, then you need to drag the UNCG-GCN-FacStaff network anywhere above eduroam so that it will automatically connect to the UNCG-GCN-FacStaff network when you’re on UNCG campus.
  5. Click OK and close the System Preferences window

 

*Note: All ITS-imaged Macs should have the UNCG-GCN-FacStaff network installed. If you do not see this in your list of available networks, it will need to be manually installed (see Connect to the Wireless GCN Network on a Mac for directions) or you can contact 6-TECH for assistance.

Adobe Creative Suite is not supported on macOS Sierra, this includes all versions CS1 – CS6.  If you are planning to upgrade to macOS Sierra it is highly recommended that you install the latest Adobe Creative Cloud products prior to upgrading.  There will be more information released soon in regards to Adobe Creative Cloud support.

Please visit Adobe’s help site for more information on CS products version 3 – 5.5 to find the OS support for each version.

If you do plan to upgrade and still want to use the older unsupported products.  You can visit Adobe’s instruction page for advanced methods for installing CS products.

On October 4, 2016 Information Technology Services (ITS), in collaboration with the Mac Advisory Committee (MAC), announced that upgrading to macOS Sierra is approved for clients on UNCG networks.  At this time it is advised that all clients proceed with the upgrade to the latest version of macOS Sierra, currently 10.12.4.  Please visit Apple’s website for hardware requirements necessary to support macOS Sierra.  If you experience problems after upgrading to macOS Sierra, please contact 6-TECH to log a service request.

Caveat concerning Adobe Creative Suite: If you are using any of the Adobe Creative Suite (CS1 – CS6) products  you should not upgrade to macOS Sierra until after you update your Adobe products to the latest version.  For more information, please refer to the post on this site regarding Adobe Creative Suite on macOS Sierra. 

You can continue to find new information about macOS Sierra, and other Mac related information here on The Mac Support Hub.  If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Microsoft is transitioning from offering a 32-bit version of Mac Office to offering only a 64-bit version. On August 22, Microsoft released an update that upgrades Office 2016 for Mac from 32-bit to 64-bit. (You can read more about the move to a 64-bit version in the Office developer blog.)

What does this change mean for me?

  • If you use Office 2016 for Mac and don’t use any add-ins, you should be unaffected by this change.
  • If you use add-ins in Office 2016 for Mac, you may experience compatibility issues and need to update add-ins to 64-bit.
  • If your system has already been updated to 64-bit and you need to revert back to 32-bit, there is a 32-bit installer that will help you to do that. If you need assistance with this, please contact 6-TECH (see contact information below).

However, if you do revert to 32-bit, please be aware that you may continue to get update reminders each month to upgrade to 64-bit.

Additional technical information can be found at these links:

If you experience a problem with Office 2016 for Mac after the update to 64-bit, or if you have questions, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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Apple has announced that it will officially release macOS Sierra on September 20. Information Technology Services (ITS), in collaboration with the MAC Advisory Committee, is currently evaluating Sierra for on-campus use. This includes testing its compatibility with enterprise applications and UNCG standard hardware and network configurations.

All Mac users are advised to wait a minimum of 30 days for the evaluation to be completed before updating to Sierra. Updating earlier may result in complications and affect the level of support that can be provided by ITS and distributed technical staff.

Updates on the use of macOS Sierra at UNCG will be posted as information becomes available. If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.
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Starting August 15, UNCG faculty and staff will be able to access a wider selection of software directly from the MacApps volume on the campus network.
In the past many Macintosh applications, licensed only for academic use, had to be installed by technical staff due to licensing and access restrictions.
Recent changes in network organization have enabled those distinctions to be made on the MacApps volume itself. Clients in academic departments and administrative departments will now have access to the Mac versions of software to which they are entitled based on their role.
For more information on how to access software for Macs see Installing Applications (Macs).
If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.
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A new Mac malware is out now.

 

After the first ever example of Mac ransomware was found in the wild earlier this year, Bitdefender Labs has found what it tells us is only the second example of true Mac malware to enter circulation this year, which it has dubbed Backdoor.MAC.Elanor. The malware application was available on a number of (formerly?) reputable download sites such as MacUpdate.

The backdoor is embedded into a fake file converter application that is accessible online on reputable sites offering Mac applications and software. The EasyDoc Converter.app poses as a drag-and-drop file converter, but has no real functionality – it simply downloads a malicious script.

This is a nasty backdoor that can steal data, execute remote code and access the webcam, among other things …

Bitdefender explains that the malware that was discovered within the application titled EasyDoc Converter would install a Tor hidden service, a web service, and a Pastebin agent to each infected system. Technical lead Tiberius Axinte says that there is no real limit to what the Backdoor.MAC.Elanor malware can do.

This type of malware is particularly dangerous as it’s hard to detect and offers the attacker full control of the compromised system. For instance, someone can lock you out of your laptop, threaten to blackmail you to restore your private files or transform your laptop into a botnet to attack other devices. The possibilities are endless.

The good news is that the malicious app is not signed by an Apple Developer ID, so as long as you have your Mac set only to open apps from the Mac App Store or known developers, it won’t open. It does, though, emphasize the importance of exercising caution even when downloading apps from reputable sites.”

Original source link: http://9to5mac.com/page/4/